The journey in building a new cloud platform has been an interesting one to say the least. When asking customers why they consider virtualization, private cloud or hybrid cloud solutions, cost saving is always part of the equation.
But, it amazes me how the technology decisions we make are influenced by vendors, and how few customers can work their way through all the FUD (fear, uncertainty and doubt). Some of the best FUD stories I hear, concern these statements:
- We are a vendor X shop.
- We only buy “best-of-breed” technology.
- We only have vendor X skills.
Right…how does tying yourself into vendor X, thus leaving you without choice, save you money? And, who defines “best-of-breed”? I have it on impeccable authority that one of South Africa’s largest service providers locally, lose money on every single VM they sell via their cloud platform. How is this possible? Given their scale, they should have immense buying power, and their purchasing volume alone should put them in a much more competitive provisioning and costing space. But in thinking that, you’d be wrong.
Their first mistake was going the “we are a vendor X shop” route. Let’s not investigate the options, let’s simply take our shopping basket, and load it full of goodies that vendor X peddles, especially since vendor X claims to be “best of breed”. Dare question the rationale, and that old faithful independent analyst report, ranking vendors in a way where no one loses, but some are more equal than others, gets yanked out. This provides “proof” and is the basis for not even evaluating other technologies. Plus, said Service Provider have a long standing relationship with vendor X, and they do not want to “burn” that relationship and their current discounts, by buying from another player.
Then “we only have vendor X skills”. People, if your techies can only configure VLAN’s and routing on vendor X’s hardware, you have a serious problem on hand. You hired the wrong people! Certain technologies become a standard over time, and networking is a great example. You can buy networking kit from any one of at least 10 vendors, and your brand X skills will translate in maybe 4 hours of playtime. All you have to learn is how the command line or GUI works, as the underlying routing, switching, VLAN’s and link aggregating protocols are all the same. Storage is the same story. A LUN is a LUN, whether implemented on vendor A or vendor B’s kit.
I could carry on for days, but I think my point is made. In cloud, cost and ease of use is king. That is why we investigated everything, including the brand X’s of networking, storage, operating systems and virtualization technology. In the end, you will not find a single vendor X in our platform, we went with choices that suit our business, and where our skillset can easily be translated. It has been tough, we have been wooed, and even ridiculed for our choices, especially by the vendor X’s losing out. In the end we stuck to our guns, made bold choices, and now we’ll see how it all plays out.
And I’ll be making money on every single VM that I sell.